The City has been researching and reviewing water use within the city for the last 30 years. In January of 1978, the City of Ammon began requiring water meters for all new construction projects and considered implementing a metered water rate at that time. In 2017, the City formed a citizens’ working water committee and hired Keller Associates to complete a comprehensive study of our water system. The City also purchased a subscription to Waterworth software to analyze expenses, revenues, and future project needs of the water system. Based on the research, it became clear that metering water would be the most economical and equitable way to stabilize Ammon’s water use and meet the long term financial needs of Ammon’s water system. This research was used in determining the base rate and usage rates. Based on this study and recommendation from the city’s water engineers, a metered water rate was warranted.
As of April 2019, there are 2,831 residential metered customers. There are 1,356 residential services that need a water meter at this time. The City Council adopted a meter installation plan in December 2018 to complete installation of water meters throughout the city.
In December 2018, the City Council adopted a meter installation plan that will install meters in all remaining locations over the next six years. Between 2019 and 2025, the City of Ammon will install meters in locations that do not have a water service meter. A total of 916 of these locations will receive a meter in 2019 and 2020. A map showing the meter installation schedule and locations is available to view in City Hall. By the end of 2025, all service locations in the City of Ammon will be metered.
Service locations that do not have a meter are charged a flat rate until a meter can be installed. This flat rate is a twelve-month average of water usage documented on similar sized lots throughout the city that are on meters. This flat, unmetered rate is best understood as a “level pay” rate that accounts for high summer irrigation usage and low usage during winter months.
Yes. Homes that are currently unmetered will have the option of utilizing a 12-month test period after their meter is installed and before the metered rate is charged. New construction will not receive a test period. Customers must request a test period within 10 days after their meter is installed in order to receive the test period. During the test period, customers will continue to pay the applicable flat, unmetered rate for their lot and zone. The test period will be 12 months for customers that request this option.
Water service meters in Ammon are read remotely and require no additional manpower. Water meters are read every 15 minutes by radio frequency. Meters are programmed to read in 1 gallon increments. Ammon’s system is equipped with leak detection which notifies the city when abnormal meter reading is caused by a leak. A meter proof report is reviewed each month to correct errors prior to billing. Ammon can chart individual meters by the day, week, or month for individual customers to answer questions and identify potential issues.
From May to September 2019, the City will have community education events every second Wednesday, at 7:00 pm, at Ammon City Hall, located at 2135 South Ammon Road (unless the location is changed due to other meetings, at which times the community will be notified). Also, the Water Department sends out notifications to the 20 highest consumption users each month and offers assistance as needed to help identify issues of high consumption. Residents that set up their Ammon utility account on Xpress Bill Pay (https://www.xpressbillpay.com/#/ can view a chart showing their last 12 months of water usage.
If you think there is a problem with your meter and it is reading incorrectly, please immediately call the Ammon Water Department, at 208-612-4034.
Call the Ammon Water Department, at 208-612-4034.
Please visit our Water Department page. Scroll to the bottom of the page for more information. The full Keller Associates water study is available on the website.
Yes. In March 2019, the City of Ammon applied for two federal grants totaling over $1.3 million that would help with the cost of installing water meters throughout the city. As of April 2019, the city is still waiting to hear whether the grants will be awarded to the city.